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China logs nearly 1 million consumer complaints in H1, with AI services a growing concern_我的网站

A |     (ECNS) -- Consumer associations across China handled 985,928 complaints in the first half of 2026, down 1.01% from a year earlier. Of these, resolving 567,926 cases, helping consumers recover 447 million yuan ($66.2 million), the China Consumers Association said Wednesday.    Complaints involving AI customer service increased as businesses expanded its use in product inquiries, fee explanations, marketing and after-sales support. Consumers reported misleading promises, difficulty reaching human agents and inaccurate AI-generated information.    Secondhand trading platforms also remained a major source of disputes, with complaints involving counterfeit or refurbished goods, missing accessories and undisclosed defects.    Complaints about online lending and other consumer finance services remained high, particularly over automatic charges made without clear consent. Some consumers said they were repeatedly charged membership or value-added service fees they had not authorized.                        。    “星”运相伴，美好如期。为感谢广大购彩者长期以来的支持与厚爱，深圳体彩精心筹备了2026年超级大乐透长票“集星”（第二期）活动。活动期间，购买超级大乐透套餐票或一票10注的长票，即有机会获得赠票一张。快跟随乐小星一起，到身边的实体店，一起来解锁属于你的乐透惊喜吧~一、活动时间  自2026年8月21日09:00:00至2026年9月15日23:59:59（或827万元赠票派送完毕，活动随即终止）。 二、活动规则 1.活动期间，购彩者凡在深圳市（含深汕特别合作区）体育彩票电彩实体店，购买超级大乐透一票10注彩票（一张单期票面打印10注单式号码的彩票，含追加）或套餐票，即可获得1次“集星”机会。2.超级大乐透长票票面营销区共打印8个图形，如当中出现4个“乐小星（）”标志即中得本次“集星”活动一等奖。

B | 本次活动共设置四个奖级，具体详见下表。3.一票10注的预售票（以实际购买时间判定）、多倍票、多期票首期可参与活动，单票仅获得1次“集星”机会；多期票的补打票、“集星”活动所获赠票，不能再次参与活动。4.“集星”活动独立于该彩票单独开奖，即开即兑，“集星”成功的彩票终端机将会自动打印出赠票。

C | 5.活动期间，若与国家体彩中心、广东省体彩中心同类活动冲突，优先开展国家及省级活动；如遇国家、省市政策调整，深圳市体育彩票管理中心将根据相关要求进行调整或终止本活动。6.深圳市体育彩票管理中心有权在法律范围内对活动规则作相应解释。

D |  集合乐小星乐透有惊喜让我们以“星”为媒在收获惊喜的同时保持平和心境、理性投注拥抱生活里的小期待。

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Published on:02:07:07